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Help information and policies

We hope the information on this page helps answer your questions. If not, please contact Customer Support

Shipping

Please allow 2 to 8 business days for delivery. If time is critical, please contact Customer Support

TimeClockDeals offers free shipping on select items only. Please reference each product listing to be sure.

How to order a single item

We've included an easy-to-use, fast checkout feature. This allows you to quickly purchase your item in seconds. Our system is SSL secure and accepts all major credit cards.

How to order a multiple items

Simply use our fast checkout feature for each item. If your items are shipped from the same distributor, we will automatically combine them in one shipment.

Order Status and Tracking Numbers

If you don't receive your tracking number by email after 24 hours, please contact Customer Support

Sales Tax (California)

By law, we are required to charge sales tax to shipments within California. The rate is 7.75%. If you are tax exempt, please contact Customer Support prior to purchase. All other states are tax free.

Cancellations

We are happy to cancel your order BEFORE shipment. We will credit you in full. If you decide to cancel after shipment, please see our 30 Day Return Policy.

Manufacturer's Warranty

Unless otherwise noted, all time clock hardware products on our site come with a one year manufacturer warranty against defects in materials and workmanship.

30-Day Return Policy

We want you to be happy with your purchase. If for whatever reason you are not, please contact us for your RMA number (return merchandise authorization) and deliver the item(s) to us within 30 days of purchase. You will be charged a restocking fee of 15% of retail purchase plus shipping (actual shipping charges are non-refundable even if your item shipped with free shipping). Returned item(s) must be complete and in re-sellable condition. Please do not use marker on any packaging.

DEFECTIVE ITEMS: If your item is deemed defective by the manufacturer's tech support WITHIN 30 DAYS of purchase, it may be eligible for full refund. After 30 days, the manufacturer warranty applies. All defective returns require an RMA number

About TimeClockDeals

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